Genie - "Shop by Appointment" platform.

Utilizing Talkk.ai, Gray Matrix launches WhatsApp first omnichannel chatbot offering Genie "Shop by appointment" platform for business continuity in times of COVID-19.

Absa Bank's Humanoid
Robot Abby

We are glad to partner with Absa bank and present Abby.

An AI-empowered humanoid robot that helps customers to self-serve with all the significant financial queries and transactions.

Robot As A Service (RaaS)

Robotic workforce on demand

Hire a Robotic Workforce and take your business process automation, customer engagement, and human resource to the next level.

Automation

Automate your business processes and save time

Become the ultimate intelligent & efficient enterprise by building powerful conversational virtual assistants to create Happy customers or employees.

Sales

Never Miss a Sales Opportunity

Capture and convert leads on your website by providing them all required information in a jiffy. Recommend & upsell products and services suitable for them.

FAQs

Never leave your customer without an answer

There is no more "We are closed" or "After Hours", be the company who is available for 24 X 7 for their customers with the help of a robust chatbot. Your customers still gain access to the information they need.

Transaction

Increase ROI by creating Higher & Efficient Transactions

Create smart virtual agents that drive transactions on your behalf. They can interact with your enterprise systems to accomplish a specific transaction, moving data from one platform to another.

Customer Service

Provide Customer Service that is not just best but legendary.

Enhance your relationship with every individual customer by creating a world-class experience. Now 80% of your routine customer service activity can be managed by conversational bots.

Surveys & Feedback

Now receive constructive feedbacks by engaging Surveys.

Talkk's engaging conversational feedback platform delivers higher completion rates and more actionable insight which helps you increase customer loyalty and make better service decisions.

Human Resource

Revolutionize your enterprise HR experience

HR Chatbot helps you from hiring to onboarding, insights from surveys also provides instant responses to employee queries and improving the employee experience.

Marketing & Broadcasts

Reach higher heights with Innovative Marketing

Make Chatbot your brand ambassador, increase your reach using social listening & omnichannel ability, drive awareness, extend them realtime exciting offers, send the newsletter, gratify them with rewards and create happy & loyal customers.

Features


Natural Language Processing

Automated Chats

Bot Analytics

Omni Channel

AI Training

Live Chat

Broadcast

Newsletter

Co-Browsing

Transaction Notification

Document Management System

Rich Media Messages

Voice Commands

Ticket Management System

Knowledge Management System

Feedbacks & Surveys

FAQs-Frequentky Asked Question

OCR

Integrations

Security

Our Customers


Businesses Talkking